Diagnosing Motor Issues on the OGO™ ORIGIN Compost Toilet If your agitator isn’t spinning, the solution is usually simple. Whether it's a stripped cog or a power issue, here’s how to figure it out fast—and get your system running again.
Motor Makes Noise, But the Agitator Doesn’t Spin
If the motor is running but the agitator in the solids bin isn’t moving, the black cog is likely stripped.
-
Remove the solids bin.
-
Unscrew the bolt holding the black plastic cog.
-
Check the hex-shaped socket. If it’s rounded out, cracked, or slipping, the cog is done.
A fresh cog will lock the agitator back into place. Contact us and we’ll ship you a replacement.
Motor is Silent
If the motor isn’t making any sound, you’re dealing with a power issue.
Start with the power source:
-
Battery users: Confirm the battery is charged.
-
Wall power: Ensure it’s 12V DC and can handle up to 10 Amps. Many power supplies only deliver 1–3A, which isn’t enough to run the motor.
Check the power jack:
-
Look inside the jack for corrosion, a loose fit, or burnt contacts.
👉 Inspect the power jack
👉 Replace the power jack
Open up the base:
-
Remove the cone insert to access the motor and timer wiring.
Inspect all WAGO® connections and look for corrosion, dislodged wires, or signs of moisture damage.
Does the Motor Work Without Timer
Bypass the Timer
If everything looks clean but the motor still doesn’t run, bypass the timer temporarily to test the circuit.
-
If the motor runs with the bypass: you need a new timer.
-
If it still doesn’t spin, go deeper.
Test the Motor Directly
Connect the motor directly to a 12V DC power source (rated for 10 Amps).
If it doesn’t respond, the motor itself needs to be replaced. Let us know—we’ll get one out to you.