As you have read in our press release, we have changed our timer. So, in the event the polarity is mixed up in installation, the timer will not suffer the consequences!
We have made this video and are trying to help the few customers that are experiencing a problem with their timer and will try to help quickly resolve it. Please contact the team and let us know what is going on with your OGO™ and we will help get you back up and running.
This video will talk about where the timer is located in your OGO™ Compost Toilet, troubleshoot if the timer is the issue, and how to replace the timer when a new one is received.