Frequently Asked Questions

OGO™ Compost Toilet runs on a 12v DC power system. Most Off-Grid lifestyles still have some power source to run essentials. Whether you have a deep cell battery and/or utilizing one of the many alternative power sources, OGO™ Compost Toilet can be easily wired to the source or you can buy a power adapter for a 110V outlet.

Either way, we feel this minor power pull is worth it to ensure proper agitation of your compost mixture starts during the time of use to prevent unwanted odor.

Learn More about power in this article.

working? Well, that is frustrating. 

► Check out this article, Is My Unit Working Correctly, we walk through all the functioning features of the OGO™ Compost Toilet.

► We have some HOW TO GUIDES that may help with some of the learning curves for first-time users.

► As always you can contact us. Our offices are open Monday through Friday, 8 am to 4 pm Eastern Time.

 

 

Yes. We are a TYPE III MSD per definition.
  • From EPA
  • Can I use a composting toilet on board my vessel?
    • Composting toilets may be considered a Type III marine sanitation device by the U.S. Coast Guard. Type III devices that store sewage and flush water at ambient air pressure and temperature are not subject to formal certification by the U.S. Coast Guard, as long as the device complies with the following requirement: "Be designed to prevent the overboard discharge of treated or untreated sewage or any waste derived from sewage (Type III)." Please note that most composting toilets have not been examined by the U.S. Coast Guard. Instead, in most cases, the device manufacturer attests that the device meets the aforementioned requirements.
  • The contents of both the liquid waste container and the compost chamber must be properly disposed of such that no overboard discharge occurs.
  • See 33 CFR 159.12(a) and 33 CFR 159.53(c) for the relevant statutory language.
  • Coast Guard Definitions
    • Vessel Operators: No person may operate any Vessel having an installed toilet facility unless it is equipped with an installed and operable MSD of a type approved by the U.S. Coast Guard to meet the requirements of 33 CFR Part 159. 
    • Approved MSDs: There are three different types of MSDs that can be certified by the U.S. Coast Guard to meet the requirements in 33 CFR Part 159, each having its own design, certification, and discharge criteria. For more information see 33 CFR 159.53. 
    • Type I is a flow-through discharge device that produces effluent having a fecal coliform bacteria count not greater than 1,000 per 100 milliliters and no visible floating solids. This type of device is typically a physical/chemical-based system that relies on maceration and chlorination. Type I MSDs are issued a Certificate of Approval.  
    • Type II is a flow-through discharge device that produces effluent having a fecal coliform bacteria count not greater than 200 per 100 milliliters and suspended solids not greater than 150 milligrams per liter. This type of device is typically a biological or aerobic digestion-based system.
    • Type III is a device that prevents the overboard discharge of treated or untreated sewage or any waste derived from sewage. This type of device is typically a holding tank and may include other types of technology including incineration, recirculation, and composting. 33 CFR 159.53

25-30 solids depending on the number of people using it. 

The cubic volume of the entire solids bin is 785 cubic inches. We recommend starting the fill height of medium about 5-6 inches off the bottom of the solids bin which is about 430 cubic inches of starting material. 

The solids bin has about a 10-inch diameter and 10-inch height.

We are in over 40 countries at this time. However, we only ship directly to US and Canada. We are constantly working on growing our distribution network in other countries and will update you as they come available. Each of our international distributors works indecently from OGO™ LLC and offers fair market prices, shipping terms, customer service, and proprietary products. If you have purchased a unit from any of the companies listed below, please contact them directly for any questions regarding the warranty or your account.

To buy from outside of this region please visit one of our Certified OGO™ Network Distributors.

► TomTur  ▷ OGO Composting Toilet | No water | no chemistry | no smell (tomtur.com)

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Republic of Ireland
  • Italy
  • Lavia
  • Lithuania
  • Luxemburg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom (UK)
  • Switzerland
  • Norway
  • Iceland
  • Turkey
  • Israel
  • Albania
  • Serbia
  • Bosnia
  • Herzegovina
  • Montenegro

► EnvirPro Alternatives PTY LTD OGO™ Toilet | EnviroPro Australia

  • Australia
  • Queensland
  • New South Wales
  • Victoria
  • Tasmania
  • South Australia
  •  Western Australia

► Toilets NZ OGO Waterless Toilet - Toilets NZ

  • New Zealand
  • Tokelau
  • Ross Dependency
  • Cook Island
  • Niue

► Namib Camper's Namib Campers Camper & Motor homes Specialists 

  • Angola
  • Botswana
  • Madagascar
  • Malawi
  • Mozambique
  • Namibia
  • South Africa
  • Tanzania
  • Zambia
  • Zimbabwe

Vive Campers Baños Portátiles (vivecampers.cl)

  • Argentina
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • Guyana
  • Paraguay
  • Peru
  • Suriname
  • Uruguay
  • Venezuela

 

Where Do you Ship From? 

OHIO, USA

Do you Provide Tracking?

Yes, every order requires an email to process. Once your order goes through you should receive a confirmation email with tracking information. You can also CREATE AN ACCOUNT and keep track of orders and other information from your dashboard.

Check your spam folder as well, if you did not receive tracking information or confirmation, please contact us.

How much to ship to Canada?

Currently, we have standard flat rates set for our products. To ship directly to Canada, we have a rate of $45 USD for large parcels, such as our OGO™ Compost Toilet, and $15 USD for small parts. Our website will calculate the cost for you when you put in your shipping location.

Do I have to pay duties and taxes?

Yes, when we ship internationally you will be responsible for the carrier's duties and taxes are paid. This is typically collected at the time of delivery. Most orders ship UPS® Worldwide. A commercial invoice is usually attached to the package and digitally sent to the respective customs offices for that country.  For Canadian orders, if you wish to not pay these extra fees you may buy directly from our Canadian Distributor, Cabin Depot.

Can I use a PO BOX?

Yes, but please note UPS does not ship to PO BOXES and we will ship with standard USPS Mail services. Check with your local post office to see if they accept large parcels BEFORE placing your order. 

How long does my package take to arrive?

Typically, we ship within 24 hours after your order is processed and UPS Ground takes usually 3-5 business days for the US.

What if I am a traveler/ nomad/ boon docker?

There are many locations such as Walgreens, UPS Stores, and other 3rd party sites that allow you to ship your packages to and pick them up or use your nearest location at a trusted address. You do assume all risk and we cannot be held responsible for lost or stolen packages.

We suggest if you fit in this lifestyle set up an account with us so that changing your address is easy. Through your personal ACCOUNT DASHBOARD 

 

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